Cheetah Digital is experiencing an issue.

Incident

Cheetah Digital is experiencing an issue.

Status: closed
Start:
End:
Duration: 2 hours 43 minutes
Affected Components:
EMEA Region Analytics
Identified

Cheetah Digital is experiencing a technical issue with reporting in the EMEA region. Our teams are actively investigating and will work diligently to find a solution. 

Clients may experience impacts in reporting, such as messaging status, real-time analytics and opens and clicks.


We will continue to post updates and resolution information here. If you need additional support, please contact Cheetah Support or your account manager.

Investigating

The team has applied a fix for the issue affecting reporting in the Cheetah Digital EMEA environment. Analytics are gradually recovering, and we continue to monitor recovery before confirming resolution.

Resolved

Earlier we identified a technical issue impacting analytics for Cheetah Digital in EMEA. Our teams have resolved the issue and reports are gradually recovering.

If you experience any lingering concerns, please contact Cheetah Support or your account manager.