Cheetah Digital is experiencing delays.

Incident

Cheetah Digital is experiencing delays.

Status: closed
Start:
End:
Duration: 1 hour 37 minutes
Affected Components:
EMEA Region Analytics API Services Business Intelligence Campaign Processing Forms & Hosted Pages E-Mail Sending & Deliverability FTP Imports/Exports Journeys Link Redirection Login & Authentication Moments Push SMS User Interface
Investigating

Cheetah Digital is experiencing a technical issue that may result in slow platform performance in EMEA. Our teams are actively investigating and will work diligently to find a solution. 


Clients may experience impacts including:

  • Slow Platform performance
  • Campaigns


We will continue to post updates and resolution information here. If you need additional support, please contact Cheetah Support or your account manager.


Monitoring

Cheetah Digital is beginning to see signs of recovery. Overall platform performance has improved, and campaign creation is now completing successfully.

We will continue to post updates and resolution information here. If you need additional support, please contact Cheetah Support or your account manager.

Resolved

Earlier we identified a technical issue impacting Cheetah Digital in EMEA. Our teams have resolved the issue and the platform and campaign operations are now operating as expected.

If you experience any lingering concerns, please contact Cheetah Support or your account manager.